Background

Marie contacted us through our website after she experienced problems with her sectional garage door. Her door wouldn't open, and upon inspection, we found that the springs were broken and needed to be replaced. She lived in a beautiful house in the lovely suburb of Mermaid Waters on the Gold Coast.

Initial Consultation

When we arrived at Marie's house, our team was greeted by a warm and friendly homeowner. We understood that having a broken garage door can be stressful, so we aimed to provide excellent customer service to alleviate any worries she had.

We began our consultation by discussing the issues with her garage door and identified that the springs were worn out and needed to be replaced. We explained the process of replacing the springs to her in detail, so she was fully aware of what was happening.

The Service

We began replacing the old springs with new ones right away. Our team worked efficiently to ensure that we completed the job as quickly as possible while maintaining high-quality workmanship.

• We carefully removed the old springs and replaced them with new ones made from durable steel material.
• We tested the door several times to ensure that it was working correctly before leaving.
• We also provided additional maintenance services such as lubricating all moving parts of the garage door to reduce noise pollution and improve its durability.

Results of the Service

After completing the job, we tested the garage door several times to ensure that it was operating correctly. Marie was delighted with our work and even commented on how much quieter her garage door was now compared to before.

The new springs reduced the energy costs as they were more efficient in lifting the door. Additionally, the new springs would last longer, meaning that Marie wouldn't have to worry about them breaking again anytime soon.

Conclusion

We were thrilled to provide exceptional service to Marie and help her get her garage door back in working order. Our team at Titanium Garage Doors always aims to provide high-quality workmanship and excellent customer service to all our clients.

If you live in Mermaid Waters, or anywhere on the Gold Coast, and require any garage door repair services, don't hesitate to contact us at Titanium Garage Doors. We are just a phone call away and ready to provide same-day service for your convenience.